Privacy Statement YourHealth personal training B.V.

YourHealth personal training respects your privacy and will process your personal data in a secure and careful manner, in accordance with the General Data Protection Regulation (AVG). This statement explains which personal data YourHealth personal training processes, for what purpose, how YourHealth personal training subsequently handles this data and how long this data is retained. You are advised to read this privacy statement carefully. The processing of personal data falls within statutory exemption regulations. For this reason, the processing has not been notified to the Personal Data Authority. Controller of the processing of personal data is YourHealth personal training B.V., located in (6709 TC) Wageningen, at George Sturmplantsoen 8 and registered in the Commercial Register of the Chamber of Commerce under file number 83315209. The legal representative is Mr. D. van Leeuwen.

Do you have questions about your privacy? Then contact YourHealth personal training at info@yourhealthpt.nl. For all additional information on personal data protection, please visit www.autoriteitpersoonsgegevens.nl.

Personal data

YourHealth personal training processes personal data within the meaning of Article 4 AVG. Personal data means any data that can provide information about identified or identifiable natural persons. If personal data is collected from minors, then reasonable consent of the parent(s) or guardian(s) is required to modify, delete or otherwise process personal data.

Personal data, basis and purposes

In the first place, personal data are processed when you enter into an agreement with YourHealth personal training. The personal data will then be used, among other things, to provide you with specified offers of YourHealth personal training services. In addition, your personal data is processed for billing and accounting purposes. The personal data YourHealth personal training processes are:

  • First and last name;
  • Address information;
  • Phone number;
  • E-mail address;
  • Bank details;
  • Date of birth;
  • Other personal data that you actively provide to YourHealth personal training, for example in correspondence and by telephone;
  • Medical data/ health data, if the medical questionnaire is completed;
  • Data about your activities on the website.

The above information is collected through personal conversations, phone calls, email contact, through YourHealth personal training registration form or through the contact form on the website.

YourHealth personal training processes this data for the following purposes:

  • To address or write to you correctly using Mr. or Mrs. and your name;
  • To send YourHealth personal training offerings;
  • To fulfill your enrollment of YourHealth personal training services;
  • Calling or emailing you when necessary to perform the services of YourHealth personal training;
  • To inform you of changes to services;
  • If YourHealth personal training is legally required to do so, such as data YourHealth personal training needs for its administration, invoicing, accounting and tax returns;
  • Analyzing your behavior on the website in order to improve the website.

YourHealth personal training processes your data based on the consent you have given, on the basis of an agreement you have entered into with YourHealth personal training, if this is necessary to protect legitimate interests of YourHealth personal training or on the basis of a legal obligation. Personal data shall not be processed in a manner incompatible with the purposes for which it was obtained.

Retention period

The personal data processed by YourHealth personal training will not be kept longer than necessary to realize the aforementioned purposes for which the personal data are collected. Personal data are kept until the legal retention period, unless otherwise necessary (Article 5 AVG). For invoices and financial records, for the purposes of the legal record-keeping requirements of the tax authorities, a retention period of 7 years applies. After this period, the data will be deleted or anonymized. Other personal data, such as email messages and messages via Whatsapp are kept for 1 year. Cookies are stored for the duration of your browser session. Reviews are deleted at the time YourHealth personal training has received a deletion request from you.

Sharing personal data to third parties

YourHealth personal training does not share your personal data with third parties, unless this is necessary for the execution of the agreement, to comply with accounting and other administrative obligations or pursuant to mandatory laws and regulations. These third parties are bound to confidentiality by virtue of a processing agreement and/or legal obligation. YourHealth personal training will enter into a processor agreement/secrecy agreement with companies that process your personal data on behalf of YourHealth personal training in order to strive for the same level of security and confidentiality of your personal data. YourHealth personal training remains responsible for this processing. YourHealth personal training will never resell personal data to third parties. The following third parties will (potentially) share your personal data:

  • Trainers at YourHealth personal training;
  • Web and system builder;
  • Supplier of administration software and payment provider;
  • Telecommunications.

Automated decision-making

The personal data YourHealth personal training works with is always processed by an individual. YourHealth personal training does not, on the basis of automated processing, make decisions about matters that could (significantly) affect individuals. These are decisions made by computer programs and/or computer systems.

Your privacy rights

You have the following rights regarding your personal data:

  • The right to be informed (Article 15 AVG);
  • The right of access (Article 15 AVG);
  • The right to rectification (Article 16 AVG);
  • The right to erasure (Article 17 AVG);
  • The right to restrict processing (Article 18 AVG);
  • The right to data portability (Article 20, first paragraph under a AVG);
  • The right to object (Article 21 AVG);
  • Rights regarding automated decision-making and profiling (Article 18 AVG).

To exercise said rights, please send your request to info@yourhealthpt.nl. YourHealth personal training will review your request as soon as possible and no later than 30 days. If YourHealth personal training cannot fulfill your request, YourHealth personal training will always let you know why your request has been denied. YourHealth personal training is entitled to verify your identity, by requesting the presentation of a valid identification document, driver’s license or passport, when you make such a request. YourHealth personal training also reminds you of the possibility to file a complaint with the national regulator, the Personal Data Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Cookies

A cookie is a small text file sent to the browser through the website’s server. The browser then saves the file to your device. Your equipment is given a unique number, which the website uses to recognize the device later. The website may use cookies to provide visitors with tailored information, to collect information, and to track visitors as they visit the website. Moreover, by storing cookies, YourHealth personal training ensures that:

  • You can read and write reviews;
  • The website works faster;
  • We can detect errors and inconveniences on the website;
  • We could test improvements;
  • We can advise you personally based on what you’ve looked at before;
  • You can share articles via social media such as Facebook and Google;
  • You get optimal local information.

The website uses both functional and analytical cookies. These are used to make the website work as well as possible and analytical cookies are used to track your behavior on the website. The cookies placed do not use personal data. In addition, YourHealth personal training uses marketing cookies. Marketing cookies are cookies or any other form of local storage used to create user profiles to display advertisements or to track the user for similar marketing purposes.

Cookies that are not extremely necessary are placed only after you have given your consent. You can always delete or disable cookies yourself through the browser settings. Cookies are then no longer stored when you visit the website. But beware: without cookies, the website may not work as well.

Social media buttons

The YourHealth personal training website includes social media buttons to promote web pages on social networks such as Facebook and Instagram. These buttons work through snippets of code provided by Facebook and Instagram themselves. YourHealth personal training recommends reading the privacy statements of these parties carefully to know what they do with your personal data that they process. YourHealth personal training has no control over this.

Security

YourHealth personal training takes the protection of your personal data seriously and takes appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. The website has an SSL certificate, which means data is sent over a secure connection. All systems/programs that YourHealth personal training works with are password protected and where possible with two-step verification. Cell phones and computers are password protected. Still, do you feel that your personal data is not properly secured or there are indications of misuse? Then contact YourHealth personal training at info@yourhealthpt.nl.

Liability

This privacy statement applies only to personal data that YourHealth personal training processes for the purposes discussed in this statement. YourHealth personal training assumes no liability or responsibility for the operation and/or content of third-party websites or services.

Changes to this privacy statement

This privacy statement was last modified on December 19, 2022. YourHealth personal training has the right to change this statement at any time. The YourHealth personal training website has the most recent version. If an amended statement affects how YourHealth personal training processes your personal data, you will be notified by email.

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